Refund policy

Returns and exchanges

Every saree at Nirahh is a single, one-of-a-kind piece — once it's gone, there's no second one behind it. Because of this, we don't accept returns or exchanges for change of mind, colour preference, or personal preference.

We do stand behind every saree arriving as described. If your saree arrives with a manufacturing defect or is damaged in transit, we'll make it right.

• For a manufacturing defect, please email hello.nirahh@gmail.com or call +91 97409 16004 within 24 hours of delivery, with photos, a short video of the issue, and your order number.
• For damage in transit, please record a continuous unboxing video from the sealed package before opening it and share it with us within 24 hours of delivery, along with your order number.
• The saree must be unused, unworn, and have all tags attached.
• Once approved, we'll offer a full refund or store credit — your choice. As every Nirahh saree is one-of-a-kind, an exchange for the same saree may not be possible.

Refunds

Approved refunds are issued to your original payment method within 7–10 business days of approval. Store credit, where chosen, is issued instantly and never expires.

Sale sarees

Sarees marked as final sale are not eligible for return, refund, or exchange, except in cases of transit damage.